Responsible gambling

At 21 Dukes Casino, we care about the well-being of our players and are committed to providing responsible gambling tools and resources. If you feel that your gaming has become a problem or if you're worried about someone else's behavior, please do not hesitate to reach out.

Self-Exclusion:If you wish to exclude yourself from accessing our website for a set period of time (cooling off) or permanently, we can help you with this. You will be prevented from accessing your account and placing bets during the chosen exclusion duration. After the exclusion is lifted, if you decide to come back, please contact us, and we'll assist you in reactivating your account.

Deposit Limits:We understand that setting limits on deposits can aid in maintaining a healthy gaming experience. To set daily or weekly deposit limits, log into your account and navigate to 'Account Settings' -> 'Responsible Gaming'.

Cooling Off Periods:If you need some time away from our games, we offer cooling-off periods. These allow you to step back for a certain amount of time before deciding whether or not to return to gambling with us.

Temporary Self-Exclusion (24 hours to 6 weeks):This option gives you control over when and how long your account is blocked from accessing the site, preventing any accidental access during times that might pose challenges in keeping to your limits or intentions.

Permanent Self-Exclusion:For those who feel they cannot manage their gambling behavior without complete isolation, we can permanently block your access to our website. This decision should not be taken lightly and should only be considered after thorough reflection on your gaming habits.

To initiate any of these self-exclusion options, you'll need to contact us through the 'Support' channel in your account or by reaching out via live chat (available 24/7).